ß÷ßäÉçÇø

* We are hiring for two (2) positions in this role.

Appointment Details

Appointment term:	August 2025–April 2026
Hours per week:	12
Location:	This role is hybrid, with a mix of remote and in-person work. Work primarily takes place on North Campus.

Closing date: August 4, 2025, midnight (MDT)

The ß÷ßäÉçÇø acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

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Position summary

Beginning in Fall 2025, all ß÷ßäÉçÇø courses will be delivered in Canvas, the university’s new learning management system (LMS). This transition supports the institution’s commitment to student-centered, flexible, and innovative learning environments. Canvas offers a modern, mobile-friendly interface, enhanced accessibility features, and personalized tools that help students stay organized, manage course materials, track progress, and engage meaningfully in their learning.

To support a smooth and confident transition, the Centre for Teaching and Learning (CTL) is hiring two Graduate Teaching Assistants (GTAs) as part of its wraparound Canvas support strategy. The GTA, Canvas Support, plays a key role in helping students, GTAs across all disciplines, and instructors make the most of Canvas’s student-centered design and features. The GTA will provide peer-to-peer support to students and GTAs, helping them explore Canvas and navigate their courses with confidence. The role also includes providing basic support to instructors, particularly regarding the student view and experience. Complex technical or pedagogical questions will be triaged to CTL’s instructional designers or Information Services and Technology (IST) as appropriate.

The GTA reports to the Associate Director, overseeing Canvas learning opportunities and works closely with CTL’s Canvas instructional team, including instructional designers and a learning technology specialist. This position is one of two coordinated Canvas GTA roles, designed to collaborate closely and provide consistent, responsive support across campus.

This is a 12-hour-per-week, eight-month appointment, beginning in mid-August 2025 and continuing through the Fall and Winter terms. The position is primarily located on the north campus, with flexible scheduling to accommodate academic responsibilities. Additional availability may be requested during peak times, such as the start of term or major campus events. The successful candidate must participate in an onboarding session in mid-August, prior to the start of classes.

Duties and responsibilities

• Provide peer-to-peer support to students and GTAs using Canvas, responding to common questions about accessing content, submitting assignments, viewing grades, and managing notifications.

• Offer basic support to instructors regarding the student view and experience in Canvas, including navigation and content visibility.

• Triage complex technical or pedagogical questions to CTL instructional designers or other appropriate support units (e.g., IST).

• Work collaboratively with CTL’s instructional team and the second GTA in this role to support student-facing outreach, documentation, and events.

• Contribute to the development of clear, accessible support resources (e.g., guides, FAQs, or short videos).

• Support visibility and awareness by staffing booths and events (e.g., Week of Welcome, orientation, drop-in tables).

• Share student-centered feedback on Canvas usability and course site design to inform CTL resources and instructor consultations.

• Complete the Canvas onboarding provided by CTL and stay informed about system updates and frequently asked questions.

• Promote inclusive and accessible learning practices in all peer interactions by applying CTL-recommended strategies (e.g., Universal Design for Learning, accessibility tips).

Required qualifications

• Experience as a Graduate Teaching Assistant or in a related instructional or student-facing support role.

• Familiarity with Canvas or another LMS (e.g., eClass, Moodle, Blackboard) from both a TA and student perspective.

• Demonstrated foundational understanding of effective teaching and learning practices, especially in digital learning environments.

• Strong interpersonal and communication skills; able to explain platform features clearly and supportively.

• Friendly, outgoing, and approachable—comfortable working in high-traffic or public-facing settings.

• Interest in supporting student success and digital learning in a collaborative, service-oriented environment.

• Awareness of equity, accessibility, and inclusion in postsecondary education, with a commitment to supporting diverse learners.

• Ability to work independently and collaboratively, with flexibility to adapt to evolving needs during the transition.

• Supervisor approval is required prior to accepting the position.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

Learn more about graduate student employment

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All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns. 

The ß÷ßäÉçÇø is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’ß÷ßäÉçÇø s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.